Shipping policy

Thank you for choosing Pretty Girl Cup! We're excited to create your custom products and want to ensure you have a smooth shopping experience. Please review our shipping policy below:

1. Order Processing:

  • We strive to process all orders within 4-8 business days.
  • Please note that during peak seasons (holidays, promotions), order processing times may be slightly longer.

2. Shipping Methods:

  • We offer a variety of shipping methods to best suit your needs, you will find those options listed at checkout.
  • Shipping costs are calculated based on your location and the shipping method you select.

3. Shipping Destinations:

  • We currently ship within the United States.

4. Order Tracking:

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.
  • You can use the tracking number to monitor the delivery status of your order on the shipping carrier's website.

5. Delivery Times:

  • Estimated delivery times vary depending on the shipping method and your location.
  • Please note that these are estimated delivery times and actual delivery times may vary.

6. Shipping Delays:

  • We are not responsible for any shipping delays caused by factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances.

7. Shipping Address:

  • Please ensure that your shipping address is correct and complete before placing your order.
  • We are not responsible for any orders shipped to an incorrect address.